Managing Several Locations
One Google connection covers every location your Google account manages. How to link locations to stores, switch between them, and change several locations at once.
Managing ad spaces
How to choose, for each ad space, whether to accept outside ads, pause them, or change the share and floor price. You can also change several at once or stop outside ads for the whole business account.
Staff Permissions and Business Account Roles
Staff who log in to the dashboard are given business account roles and store roles. Covers the difference between staff records and members, the roles, and how to invite and change them.
Automatic Member Number Issuance Settings
ReceiptRoller automatically issues member numbers in the format "PREFIX-sequence". Covers the format, setting the prefix and digit count (4-12), when numbers are issued, and what happens to existing numbers when you change the format.
Assigning and Changing Roles
How to invite members and give them business account roles, change and remove roles, and set store roles (Store manager, Shift lead, Staff) for each store, with who can do each.
Store Status Management
Explains how to check and change a store's operating status (Open, Temporarily Closed, Closed), and the impact a status change has on each feature.
Updating Your Store Information on Google
Saving your ReceiptRoller store settings sends the changed store name, address, phone number, website, business hours and description to Google. Also covers editing on the Google screen and setting special hours.
Using Retail Media in a commercial facility
How a commercial facility such as a shopping center or station building can manage its in-building signage by zone and sell it as ad spaces.
Google Business Profile Insights
See how often your store appears on Google Search and Maps, how often people call, ask for directions or open your website, and your top search keywords, over 7 to 365 days. Numbers are saved daily and locations can be compared.
Showing ads on signage
How to open a screen paired as a Media Display as an ad space and play outside ads between your own content.
Role Types and Overview
ReceiptRoller has two kinds of roles: business account roles that reach every store (Owner, Operations manager, POS Manager and five more), and store roles for a single store (Store manager, Shift lead, Staff). This page covers what each one does and which plans allow it.
Operations Manager Role Permissions
Operations manager is a business account role for running the day-to-day work of every store. It covers everything except billing, plan changes, invitations and role changes, including visitor analysis. Available from the Trial.
B2B Price and Catalog Settings
How to set contract prices per client and per group in B2B EC, as amounts or as rates of the store price, prices that change with quantity (volume discounts), minimum order quantities and ordering by the case, and which products each client sees.
Using the Timeline
How to use the Timeline, which lays out a day's bookings by seat or staff member. Covers what the colours mean, the current-time marker, and moving bookings by dragging.
New Review Alerts
Get an email and a staff app notification when a new Google review arrives. One- and two-star reviews come right away; three stars and up come in one summary at 9:00 each morning. Who receives them and how to turn them on or off.
Setting Up Room and Rental Stock
How to register room types and rental items so you can take bookings that span several days. Covers the difference between stays and hires, quantity, and turnaround days.
Tracking Review Status (In Review, Rejected, Waiting to Release)
After submitting to the App Store / Google Play, you can track review status in real time from the relay router's admin screen. This article explains what each status means, the action store owners should take next, and how to respond to a rejection, along with common rejection reasons, avoidance tips, and how status-change notifications work.
Review Management and AI Reply Drafting
Read and reply to Google reviews from ReceiptRoller. Work through every location's unanswered reviews on one screen, with reply templates and AI drafts written in the review's own language.
Connecting Google Business Profile
How to connect Google Business Profile to ReceiptRoller. One connection covers all of your locations, and you can update store information, reply to reviews and check insights from ReceiptRoller.
Creative Upload and Approval Flow
The workflow from creative upload to approval. Manages status transitions from Draft to Pending to Approved/Rejected, and tracks change history through the approval log.