CUSTOMER RELATIONSHIP MANAGEMENT
Store CRM — understand your customers deeply, deliver the right experience.
ReceiptRoller CRM automatically captures purchase history, visit frequency, and preferences from every digital receipt.
Deliver personalized marketing tailored to each individual customer.
No loyalty cards, no sign-ups —— the receipt connects everything.
30-day free trial
Start freeWHAT RECEIPTROLLER CRM DOES
Every receipt becomes a customer profile.
With ReceiptRoller CRM, a customer profile is built automatically each time a digital receipt is issued. Simply by receiving a receipt, your customers' purchase history, visit frequency, and buying patterns accumulate in real time.
Unlike traditional CRMs, there's no need to ask customers to carry a loyalty card or sign up for membership. Because digital receipt data links to each customer automatically, your customer database grows naturally.
- A customer profile is generated automatically with every digital receipt
- No loyalty or membership cards — receipt data connects on its own
- Purchase history, visit frequency, and spending patterns all tracked automatically
- Visualize customer preferences and seasonal trends
Automatically built customer profile
Auto-generated
24 visits
Café latte
3 days ago
¥58,200
¥2,425
Example profile built automatically from receipt data
Key CRM features
From receipt data to customer insight to action — all in one flow.
Customer profiles
Customer profiles generated automatically from digital receipts. Visit count, average spend, frequently bought items, and preferred days and times — every customer's behavior is visualized in detail. No manual data entry required.
Segment analysis
Automatically classify customers into segments such as VIP, regular, new, and at-risk. Create campaigns optimized for each segment and roll out targeted marketing with ease. RFM analysis supported.
Visit-frequency tracking
Track each customer's visit intervals in real time. Detect customers who fall outside their usual visit cycle early, and automatically trigger re-engagement before they drift away. You'll never miss when a regular stops coming in.
Buying-pattern analysis
Use basket analysis to discover items that are often bought together. Identify cross-sell opportunities and put them to work in product recommendations. Seasonal buying trends and shifts by day and time are analyzed and reported automatically.
The benefits of CRM
Data-driven customer engagement that lifts both sales and loyalty.
Grow repeat customers
Automatically detect customers whose visits are tapering off. Send coupons or messages to at-risk customers at the right moment to encourage a return visit before they slip away. Stop customers from quietly drifting off.
Personalization
Deliver offers tailored to each customer based on their purchase history — special discounts on the items they always buy, or a heads-up on new products they're likely to want. Fine-grained promotions that generic flyers can't match.
Maximize LTV
Maximize customer lifetime value (LTV) with a data-driven approach. Higher purchase frequency, larger spend per visit, and longer retention —— run initiatives across all three levers, grounded in your analytics. You can even verify which tactics work, with data.
Loyalty programs
Integrate loyalty programs — points, perks, tier systems — that motivate customers to return. Because they're tied to receipt data, customers earn points automatically without thinking about it. No extra cards or apps to sign up for.
Marketing automation
Trigger actions automatically based on conditions you set in advance. For example, "auto-send a coupon to customers who haven't visited in 30+ days" or "deliver a special offer to customers in their birthday month" — effective marketing keeps running with no manual effort.
Privacy protection
Built privacy-first. Customer data is used for analysis in anonymized form, under a GDPR-compliant data management framework. We keep your customers' personal information safe while delivering insights that create value for your store.
How customer data flows
From checkout to marketing action, it's all automatic. Zero effort for your store staff.
Checkout & receipt issued
Complete checkout as usual, and
a digital receipt is issued
Customer data captured automatically
Purchase details and visit info are
recorded automatically to the profile
Analysis & action
Segment analysis and triggered delivery
run the right approach automatically
Deepen customer relationships with data.
Try it with a 30-day free trial. Just start issuing digital receipts, and your CRM begins working automatically.