Reservation management

Stop taking booking calls in the middle of service

Bookings, confirmations, reminders and the waitlist run on their own. Double bookings are designed out, not warned about.

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Where the time actually goes

The phone rings mid-service and everything stops
The paper book and online bookings disagree, so two parties get the same table
Confirmation calls eat a block of every single day
You turn people away, then a cancellation comes in and the table sits empty

01

However it arrives, there is one book

Web, LINE, phone, walk-in, API. However a booking comes in, it lands in the same book — so there is nothing to cross-check against a paper diary.

This is why double bookings cannot happen

Web LINE Phone Walk-in API
One book

02

A full night still fills

When a seat frees, it goes to the person at the front of the queue — not to everyone at once in a race. Seats past your cut-off are never offered at all.

Offered to one guest at a time, held for a set window

19:00 Full 1 seat free
1 Tanaka In queue Offered Confirmed
2 Sato In queue

03

The table is already decided

Availability is worked out from party size and time, then assigned for you. The same applies to rooms, instructors and equipment.

No more seating by hand

Table for 2
Table for 2
Table for 4 4 guests Assigned

04

You only set your own rules

How far ahead you accept, how close to the hour, and which tables you have. Set those and the open slots build themselves to match — opening hours and closure days included.

No building slots one at a time

Booking window Up to 30 days
Latest booking 2 hours before
Tables 4× two, 2× four
Slots generated

05

Confirmed, reminded, and changed

A confirmation goes out when the booking is made and a reminder the day before. Guests can reschedule or cancel themselves from their booking link.

All calls you never take

Booking confirmed
Confirmation sent
Reminder the day before
Guest reschedules

06

Passes and memberships

A class pass counts down by one on each visit. An unlimited plan runs to its expiry. Attendance and make-up lessons are recorded as they happen.

Nothing to miscount, nothing to argue about

Class pass 5 left 4 left
Checked in
Unlimited

07

Bookings become customer history

A booking joins up with visit and purchase history, so you can pick out the guests who have not been in for a while and reach them.

Ready to build regulars with

Booking Visit Purchase
No visit in 3 months

What you hold decides how availability is counted

A booking is not one thing. Holding a table, holding a person and holding an object each work differently underneath. ReceiptRoller covers these eight.

Seats and spaces

TypicallyRestaurants, cafés, bars, meeting rooms

What is heldTables and rooms (a party consumes seats)

Classes

TypicallyYoga, dance, pilates, cookery

What is heldA class (capacity and start time)

Staff

TypicallySalons, nails, massage, physio

What is heldA person and their free hours

Facilities

TypicallyTennis, futsal, studios

What is heldCourts and studios (time on a facility)

Services

TypicallyClinics, dentists, advisers, consultants

What is heldA service and a person (duration varies by service)

Rentals In development

TypicallyCars, bikes, equipment, costumes

What is heldAn object, from collection to return

Events

TypicallySeminars, workshops, tours

What is heldAn event (date, time and capacity)

Overnight stays In development

TypicallyHotels, inns, holiday lets, campsites

What is heldRooms and pitches (inventory across nights)

Also included

Waitlist

A full night still fills. Guests are offered openings in order, and slots past your cut-off are never offered at all.

Tables and resources

Tables, rooms, instructors, equipment. Availability is worked out from party size and time, then assigned for you.

Booking rules

How far ahead you accept, and how close to the hour. Opening times and closure days are honoured automatically.

Guests change their own bookings

A management link lets guests reschedule or cancel themselves — which is a phone call you never take.

Passes and memberships

Class passes, unlimited monthly plans, attendance and make-up lessons, for schools and studios.

Connected to your customer data

Bookings join up with visit and purchase history, so you can reach guests who have not been in for a while.

Who uses it

Restaurants
Schools and studios
Salons
Clinics

Schools and studios have their own page, covering passes and make-up lessons.

See the lessons page

Let the system take the bookings

You set the rules for tables and times. Everything from booking to contact runs itself.