Closing Slots in Bulk and Pushing Back Start Times
How to stop taking bookings for a whole range of dates at once, and how to push back the start times for the rest of a day. Covers previewing the impact first, bookings that would run past closing, and notifying customers.
Recording Arrivals
How to record that a customer has arrived. Covers one-tap recording from the Timeline, recording from the reservation details, and how bookings marked as arrived are handled.
Checking Timecards and Correcting Punches
How to check each day's staff punches, fix missed or mistaken punches from the dashboard, and see monthly hours and night hours, with a CSV export for payroll.
Customer Marketing Distribution
Send messages to customer segments across multiple channels including LINE and push notifications. Review all channel activity in a unified inbox.
How to Bulk-Register Store Data via CSV
An explanation of how to bulk-register and update store information using a CSV file. Use the template to efficiently migrate data across multiple stores.
Registering Staff Information
Learn the steps to register a new staff member, from the list screen through basic info, assigned store, HR info, additional roles, emergency contact, and saving, with screenshots.
Creating Shifts and the Weekly Calendar
Learn how to open the weekly shift calendar for each store, assign staff to a store, switch between weeks, and create and edit shifts, with screenshots.
Google Shopping Feed
How to deliver a product feed to Google Merchant Center. Covers PIM-to-Google field mapping and tips for passing review.
Refunds on Cancellation
How payments taken in advance are refunded when a booking is cancelled. Covers the difference between customer and store cancellations and what to do after the cancellation deadline.
Comparing the 4 Channels (Web, iOS, Android, LINE Mini App) and When to Use Each
The store app platform lets you publish a single app simultaneously across 4 channels: Web, iOS, Android, and LINE mini app. This article covers the characteristics of each channel, the benefits for customers, and criteria for deciding which channel to prioritize first, with a comparison table.
New Review Alerts
Get an email and a staff app notification when a new Google review arrives. One- and two-star reviews come right away; three stars and up come in one summary at 9:00 each morning. Who receives them and how to turn them on or off.
Order Confirmation and Approval
A step-by-step guide to confirming and approving orders in the OMS. Covers channel filtering, status changes, holding and cancelling orders, and bulk actions.
Stock Replenishment and Movement
A guide to stock replenishment and movement in WMS. Covers replenishing the sales floor from the backroom, creating and approving movement orders, and checking the stock movement log.
Setting Up LINE Integration
Step-by-step guide to publishing your Receipt Roller store app as a LINE Mini App: creating LINE channels, entering credentials, running auto-configuration, and submitting for review.
Editing Staff Profiles and Photos
Learn how to update a registered staff member's profile photo, contact info, assigned store, employment status, and HR information, with screenshots.
Registering Product Information
Steps for registering a new product. Explains basic information, pricing, specifications, B2B/logistics information, variations, and store-specific pricing, with screenshots.
POS Integration Troubleshooting
Common POS integration problems and how to fix them, by symptom: transactions not imported, no receipt shown after scanning the QR code, sales that don't match, not being able to add a terminal, and email receipts that don't arrive.
Social Media Post Performance Analytics
A feature that analyzes social media post performance metrics (likes, comments, shares, reach, impressions, engagement rate) across channels. Track trends by hour, day, month, and year.
How Customers Receive Receipts
How customers receive a digital receipt after scanning the QR code by the register: receiving it in LINE or by email, and what to do when time has passed.
Brand Voice Analysis and Settings
Brand voice is a profile that quantifies the "feel" your store projects on social media. AI uses it as reference data when generating captions and reply drafts, keeping your brand image consistent.