Issuing a Receipt for Expenses (領収書)
How to issue yourself a 領収書 (PDF) with your name and a description from a digital receipt, at stores that allow it: from a receipt saved in LINE, or from the link in the receipt email. Also how to open a 領収書 you issued again.
Receiving a Receipt from a Store's QR Code
How to scan the QR code by the register, or one a store gives you, and receive your digital receipt in LINE or by email, how to keep the PDF that comes with the email, and how to get later receipts automatically as a member. Also covers what you see when a QR code has expired or was already used.
An E-Receipt Isn't Arriving
Explains the common causes and fixes for when an e-receipt doesn't arrive or doesn't show up after checkout, including when you chose to receive a receipt by email from a QR code and nothing arrived.
A Receipt Is Not Showing
What to check when a receipt does not appear in your list after shopping, covered separately for e-receipts and receipts you photographed.
Scanning a Paper Receipt
How to add a paper receipt by taking a photo, in the browser version and in the LINE mini app. AI reads the store name, amount, date and items, and picks a category from your own categories.
Receiving an E-Receipt
How to show your code to receive an e-receipt at the store register, and what happens at checkout.
Correcting a Scanned Receipt (Items, Amounts and Category)
How to correct the reading result of a photographed receipt, on the confirmation screen before registering and with "Edit details" afterwards. Also lists what you can change on an e-receipt from a store.
How E-Receipts Work
How an e-receipt gets from the store to your history, how it differs from a paper receipt, and what information is used to link it to you.
User Help Index (E-Receipts, Budgeting, Coupons)
The user help index for ReceiptRoller: receiving e-receipts, scanning paper receipts, importing bank and credit card statements, the budget report, coupons, store points, and favorite stores.
Tips for Better Scan Accuracy
Photo tips for reading paper receipts cleanly, covering lighting, angle and background.
Handling Duplicate Receipts
How ReceiptRoller keeps the same receipt from being recorded twice, how this looks in the browser version and the LINE mini app, and how to delete a duplicate.
Totaling Spending and Managing Categories and Labels
The difference between categories and labels; how to add, rename, hide and reorder categories; how to create and apply labels; and how they are totaled in the budget report.
Viewing Your Purchase History (Details, Totals, Categories)
Explains the receipt list, where e-receipts, scanned receipts and spending imported from statements appear together, and what you can check and change in each receipt's details.
Keeping the Budget Report True to Your Spending
Tips for bringing in receipts so the budget report reflects what you actually spent.
Using the App (iOS / Android)
How to install and start the ReceiptRoller app for iOS and Android. The app has the same features as the LINE mini app.
Reading the Budget Report
How to open the budget report and what it shows, including budget progress and the monthly report, plus where AI is used in ReceiptRoller.
What You Can Do with ReceiptRoller
An overview of what you can do with ReceiptRoller: receiving e-receipts, scanning paper receipts, importing statements, the budget report and coupons.
Importing Bank and Credit Card Statement Screenshots
How to import screenshots of statements from your banking or credit card app. AI reads the date, merchant and amount, and records spending and income (deposits) separately. Importing the same statement twice does not create duplicates.
About Supported Stores
How to find stores that support ReceiptRoller, and how to keep track of receipts from stores that do not.
Reviewing Your Spending (Changes and Trends)
How to review a month's spending in the budget report: the change from last month, budget progress, and spending by category, by label, by day, over the last 6 months, and at your top stores.