Receiving a Receipt from a Store's QR Code
At stores that use ReceiptRoller, you can receive a digital receipt just by scanning the QR code by the register, or a QR code the store gives you, with your smartphone. You don't need an account.
How to receive it
- Scan the QR code with your smartphone camera
- The store name and the receipt details (receipt number, item count and total) are shown
- Choose how to receive it
Ways to receive
The page is currently shown in Japanese.
- LINEで受け取る (Receive in LINE) — The LINE Mini App opens and the receipt arrives in LINE
- メールで受け取る (Receive by email) — Enter your email address and tap レシートを送信 (Send receipt). The receipt arrives by email within a few minutes
- このレシートを受取済みにする (Mark this receipt as received) — Shown for a QR code the store gave you. Check the details on the screen and mark the receipt as received
Marking a receipt as received doesn't save or send it, and you can't open it again later with the same QR code. If you want to look back at it, receive it in LINE or by email.
Receiving automatically next time
When you paid as a member of the store, the LINE Mini App's receiving screen shows 「次回から、このお店のレシートを自動で受け取る」 (receive this store's receipts automatically from next time). If you receive the receipt with it ticked, your receipt arrives in LINE every time you pay as a member, with no QR code to scan.
- It is ticked to start with. If you don't want receipts automatically, untick it before receiving
- Receipts only arrive automatically when you were registered as a member at checkout. Otherwise you can still receive them by QR code as before
- To stop it, tap 止める (Stop) next to the store under プロフィール設定 (profile settings) in the LINE Mini App, or under "Automatic receipts" on your web profile
Each QR code works once
If you scan the same QR code after receiving the receipt, the page says the QR code has already been used, or that no receipt was found. You can't receive it again with the same QR code, even if you chose the wrong option.
If you can't receive it
- No receipt yet — The QR code by the register only works right after you pay. If time has passed, ask the store to issue the receipt again
- The QR code is invalid or expired, or no receipt was found — The QR code has expired, the store revoked it, or it was already used. Please contact the store
- Check your email address — The address you entered is invalid. Enter it again. The QR code is still usable in this case
- Too many emails to this address — One address can receive up to three receipts an hour. Please wait a while and try again
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