An E-Receipt Isn't Arriving
Explains the common causes and fixes for when an e-receipt doesn't arrive or doesn't show up after checkout.
Receiving an E-Receipt
Explains how to show your code to receive an e-receipt at the register, and the flow at checkout.
How E-Receipts Work
Explains how an e-receipt reaches you from the store and gets saved to your history. Covers how it differs from paper and what information links it to you.
My Receipt Isn't Showing Up
Explains the causes and fixes for when an e-receipt or a scanned receipt doesn't show up.
Photographing and Importing a Paper Receipt
Explains how to photograph a paper receipt with your camera and import it into ReceiptRoller. You can manage it in the same history as your e-receipts.
Handling Duplicate Receipts
Explains what to do when you register the same receipt twice by mistake, or when an e-receipt and a scan overlap.
Reading Your Purchase History (Details, Totals, Categories)
Learn how to check receipt details, total amounts, and category breakdowns on the purchase history screen.
User Help Index (E-Receipts, Budgeting, Coupons)
The user help index for ReceiptRoller. It gathers everything from receiving e-receipts, scanning paper receipts, and spending management via bank/credit card statement screenshots, to AI suggestions, coupons, and adding favorite stores with their notifications.
CSV Imports and the Unified Receipt View
Learn how to manage your receipt data alongside the bank and credit card statements you import via CSV, all on the same screen.
Correcting Scan Results (Items, Amounts, Categories)
Explains how to manually correct scan results such as items, amounts, and categories on a scanned receipt.
Supported Stores
Learn how to find stores that support ReceiptRoller, and how to keep receipts from stores that don't yet support it.
What You Can Do with ReceiptRoller
An overview of what ReceiptRoller lets you do, walking through receiving e-receipts, scanning paper receipts, spending management, AI suggestions, and coupons.
Searching and Filtering Receipts
Learn how to search your purchase history by keyword and filter by period, store, and category.
Using ReceiptRoller on LINE
Explains how to use ReceiptRoller as a LINE Mini App. No app install needed—launch it from the LINE official account.
Using the App (iOS / Android)
Explains how to install and launch the ReceiptRoller app on iOS and Android. You get the same features as the LINE Mini App.
How to Earn Points
Explains how to earn points efficiently and which campaigns you can join.
How Points and Rewards Work
Explains the basics of how points and rewards work in ReceiptRoller.
Photo Tips for Better Scan Accuracy
Tips for photographing paper receipts cleanly, covering lighting, angle, background, and more.
Totaling Spending and Managing Categories
Explains how to see your spending, automatically totaled by category from receipts and CSV imports.
Points Weren't Added
Learn the common reasons points don't get added after a purchase or action, and how to fix it.