My Receipt Isn't Showing Up
Explains the causes and fixes for when an e-receipt or a scanned receipt doesn't show up.
Receiving an E-Receipt
Explains how to show your code to receive an e-receipt at the register, and the flow at checkout.
An E-Receipt Isn't Arriving
Explains the common causes and fixes for when an e-receipt doesn't arrive or doesn't show up after checkout.
Photographing and Importing a Paper Receipt
Explains how to photograph a paper receipt with your camera and import it into ReceiptRoller. You can manage it in the same history as your e-receipts.
CSV Imports and the Unified Receipt View
Learn how to manage your receipt data alongside the bank and credit card statements you import via CSV, all on the same screen.
Correcting Scan Results (Items, Amounts, Categories)
Explains how to manually correct scan results such as items, amounts, and categories on a scanned receipt.
How E-Receipts Work
Explains how an e-receipt reaches you from the store and gets saved to your history. Covers how it differs from paper and what information links it to you.
Handling Duplicate Receipts
Explains what to do when you register the same receipt twice by mistake, or when an e-receipt and a scan overlap.
Reading Your Purchase History (Details, Totals, Categories)
Learn how to check receipt details, total amounts, and category breakdowns on the purchase history screen.
Photo Tips for Better Scan Accuracy
Tips for photographing paper receipts cleanly, covering lighting, angle, background, and more.
Supported Stores
Learn how to find stores that support ReceiptRoller, and how to keep receipts from stores that don't yet support it.
Using the App (iOS / Android)
Explains how to install and launch the ReceiptRoller app on iOS and Android. You get the same features as the LINE Mini App.
Points Weren't Added
Learn the common reasons points don't get added after a purchase or action, and how to fix it.
User Help Index (E-Receipts, Budgeting, Coupons)
The user help index for ReceiptRoller. It gathers everything from receiving e-receipts, scanning paper receipts, and spending management via bank/credit card statement screenshots, to AI suggestions, coupons, and adding favorite stores with their notifications.
What You Can Do with ReceiptRoller
An overview of what ReceiptRoller lets you do, walking through receiving e-receipts, scanning paper receipts, spending management, AI suggestions, and coupons.
Searching and Filtering Receipts
Learn how to search your purchase history by keyword and filter by period, store, and category.
How to Earn Points
Explains how to earn points efficiently and which campaigns you can join.
Types of Data You Can Import via CSV
Learn about the CSV formats and supported files for the bank and credit card statements you can import into ReceiptRoller.
Importing Bank and Credit Card Statement Screenshots
Learn how to import screenshots of your bank or credit card statements into ReceiptRoller. AI reads the date, merchant, and amount automatically, recording spending and income (deposits) separately. Importing the same statement twice won't create duplicates.
Contacting Support
Learn how to contact ReceiptRoller support and what information to include.