My Receipt Isn't Showing Up
Explains the causes and fixes for when an e-receipt or a scanned receipt doesn't show up.
An E-Receipt Isn't Arriving
Explains the common causes and fixes for when an e-receipt doesn't arrive or doesn't show up after checkout.
Contacting Support
Learn how to contact ReceiptRoller support and what information to include.
Receiving an E-Receipt
Explains how to show your code to receive an e-receipt at the register, and the flow at checkout.
Supported Stores
Learn how to find stores that support ReceiptRoller, and how to keep receipts from stores that don't yet support it.
User Help Index (E-Receipts, Budgeting, Coupons)
The user help index for ReceiptRoller. It gathers everything from receiving e-receipts, scanning paper receipts, and spending management via bank/credit card statement screenshots, to AI suggestions, coupons, and adding favorite stores with their notifications.
How to Use Coupons (In-Store & Online)
Explains how to use the coupons you receive in ReceiptRoller, both in-store and online.
Reading Your Purchase History (Details, Totals, Categories)
Learn how to check receipt details, total amounts, and category breakdowns on the purchase history screen.
What You Can Do with ReceiptRoller
An overview of what ReceiptRoller lets you do, walking through receiving e-receipts, scanning paper receipts, spending management, AI suggestions, and coupons.
Points Weren't Added
Learn the common reasons points don't get added after a purchase or action, and how to fix it.
How We Handle Your Personal Data and Purchase History
Explains how ReceiptRoller handles your personal data and purchase history.
Reading AI Suggestions
Explains how to read and use ReceiptRoller's AI suggestion feature.
Importing Bank and Credit Card Statement Screenshots
Learn how to import screenshots of your bank or credit card statements into ReceiptRoller. AI reads the date, merchant, and amount automatically, recording spending and income (deposits) separately. Importing the same statement twice won't create duplicates.
How to Use Points
Explains how to use the points you've earned and what you can exchange them for.
Notification and Email Settings
Learn how to control how you receive—or stop—notifications and email.
About Personalized Offers
Explains how personalized coupons and offers based on your purchase history work and how to control them.
Searching and Filtering Receipts
Learn how to search your purchase history by keyword and filter by period, store, and category.
How to Earn Points
Explains how to earn points efficiently and which campaigns you can join.
Settings to Improve Suggestion Accuracy
Shares tips on settings and habits that make AI suggestions more accurate and better suited to you.
Photo Tips for Better Scan Accuracy
Tips for photographing paper receipts cleanly, covering lighting, angle, background, and more.