Connecting SNS Accounts
By connecting SNS accounts to ReceiptRoller, you can use posting, analytics, DM reception, comment management, and more. Platforms other than LINE use OAuth authentication, so you can link accounts securely without disclosing your password. For platform-specific steps and prerequisites, please see the individual articles listed below.
Channels you can connect
- X (formerly Twitter)
- Meta (Facebook Page)
- Instagram Business (requires linking to a Facebook Page)
- LINE Official Account (connects via Channel ID / Channel Secret)
- TikTok Business
- YouTube
- Google Business Profile
- LinkedIn (personal account)
- LinkedIn Business (Company Page)
Basic connection steps
- From the store menu, open "SNS Management > Accounts"
- Select the target channel from "New Connection"
- Log in and grant permissions on the displayed authentication screen for each platform (for LINE only, enter the Channel ID / Channel Secret)
- After connecting, the profile image and account name are retrieved automatically
Connection scope (organization level / store level)
- Organization level: Use this when you want to share the same SNS account across multiple stores
- Store level: Use this when each store runs its own independent SNS account
Access token renewal
Each platform's tokens have an expiration date. The system attempts to renew automatically before the token expires, but if re-authentication is required, a warning is displayed in the account list. In that case, please redo the authentication from the "Reconnect" button. For expiration periods on each platform, please check that platform's individual article.
Disconnecting
You can disconnect at any time using "Disconnect" in the account list. Past post data and analytics history are retained even after disconnecting.
Related articles
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SNS Management OverviewAn overview of ReceiptRoller's SNS Management feature. Manage post management across 10 supported channels, the Creative Library, AI support, a unified inbox, Google Business Profile integration, and an analytics dashboard all in one place.
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Connecting a LINE Official AccountExplains how to connect a LINE Official Account to ReceiptRoller using a Messaging API channel's Channel ID and Channel Secret.
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Creating and Publishing PostsHow to create SNS posts. Combine body text, images, videos, and hashtags, select the target accounts, and save as a draft or publish immediately. Supports images up to 5MB and videos up to 2GB, with chunked 8MB video uploads, progress display, cancellation, and automatic retry.
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Connecting Instagram BusinessExplains how to connect an Instagram Business account to ReceiptRoller, including the required Facebook Page link and prerequisites.
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Brand Voice Analysis and SettingsBrand voice is a profile that quantifies the "feel" your store projects on social media. AI uses it as reference data when generating captions and reply drafts, keeping your brand image consistent.