Receiving an E-Receipt
Explains how to show your code to receive an e-receipt at the register, and the flow at checkout.
Handling Duplicate Receipts
Explains what to do when you register the same receipt twice by mistake, or when an e-receipt and a scan overlap.
How E-Receipts Work
Explains how an e-receipt reaches you from the store and gets saved to your history. Covers how it differs from paper and what information links it to you.
An E-Receipt Isn't Arriving
Explains the common causes and fixes for when an e-receipt doesn't arrive or doesn't show up after checkout.
How to Use Coupons (In-Store & Online)
Explains how to use the coupons you receive in ReceiptRoller, both in-store and online.
Point Expiration
Explains the rules for point expiration and tips to avoid losing points.
My Receipt Isn't Showing Up
Explains the causes and fixes for when an e-receipt or a scanned receipt doesn't show up.
Supported Stores
Learn how to find stores that support ReceiptRoller, and how to keep receipts from stores that don't yet support it.
How to Use Points
Explains how to use the points you've earned and what you can exchange them for.
Importing Bank and Credit Card Statement Screenshots
Learn how to import screenshots of your bank or credit card statements into ReceiptRoller. AI reads the date, merchant, and amount automatically, recording spending and income (deposits) separately. Importing the same statement twice won't create duplicates.
Deleting Your Account (Closing)
Explains how to delete your ReceiptRoller user account and what data gets deleted. If you own a business account, you need to close the business account side first.