Correcting a Scanned Receipt (Items, Amounts and Category)
How to correct the reading result of a photographed receipt, on the confirmation screen before registering and with "Edit details" afterwards. Also lists what you can change on an e-receipt from a store.
How We Handle Personal Information and Purchase History
How ReceiptRoller handles your personal information and purchase history.
Points Weren't Added
What to check when your points don't go up, and who to ask.
Point Expiration
When points expire depends on each store's rules. How to check, and how it differs from how long your receipts are kept.
A Receipt Is Not Showing
What to check when a receipt does not appear in your list after shopping, covered separately for e-receipts and receipts you photographed.
Viewing Your Purchase History (Details, Totals, Categories)
Explains the receipt list, where e-receipts, scanned receipts and spending imported from statements appear together, and what you can check and change in each receipt's details.
Notification and Email Settings
How to set device notifications, and how to choose which stores can email you news and coupons — every store, stores you have visited, or none — and stop or resume each store.
User Help Index (E-Receipts, Budgeting, Coupons)
The user help index for ReceiptRoller: receiving e-receipts, scanning paper receipts, importing bank and credit card statements, the budget report, coupons, store points, and favorite stores.
Importing Bank and Credit Card Statement Screenshots
How to import screenshots of statements from your banking or credit card app. AI reads the date, merchant and amount, and records spending and income (deposits) separately. Importing the same statement twice does not create duplicates.
Totaling Spending and Managing Categories and Labels
The difference between categories and labels; how to add, rename, hide and reorder categories; how to create and apply labels; and how they are totaled in the budget report.