Point Expiration

Points have an expiration date, and they're forfeited automatically once that date passes. To avoid losing them, we recommend using the points closest to expiring first.

Standard expiration

• Regular points: one year from the date you last earned points
• Campaign points: the period set for each campaign
• Limited-time points: until the date specified when they were granted

How to check expiration

• The earning history on the "Points & rewards" screen shows the expiration for each batch of points
• Points expiring within 30 days are flagged in a notification

Tips to avoid losing points

• The system automatically spends the points closest to expiring first
• Even small amounts count—exchange them for coupons or use them at the register to draw the balance down and avoid forfeiting them
• Some points have their expiration extended simply by logging in each month

How expired points are handled

• Expired points cannot be restored
• You can review expiration history on the "Point history" tab

Related articles

• How to use points
• How to earn points