B2B EC · Stock & shipping
Hold the stock the moment an order comes in
Products whose stock you track are reserved when ordered, so nothing is oversold between order and shipment. Recording a shipment takes it off stock and sends the customer a notice with the tracking number.
B2B EC is included in the Growth plan and above, with a 30-day free trial.
What it is
Stock held at order
The order's quantity is held at your ship-from location and released on cancellation. Customers can order up to on-hand minus held.
Stock handling per product
In stock only, backorder allowed, or not tracked. Customers see in stock, low stock or on backorder, never the count.
Shipping & fees
Recording a shipment takes it off stock and notifies the customer. Shipping is free, flat or by region.
How it works
-
1
Choose where you ship from
In the store's B2B EC settings, choose the one location stock is held at.
-
2
Choose stock handling
Set products to in stock only or backorder as you get their counts right.
-
3
Held at order
An order holds stock and lowers the orderable quantity.
-
4
Record the shipment
Stock goes down and the customer is notified. Once everything has gone, the order is marked shipped.
B2B stock screen
On hand, held and orderable, per product
On Growth, a stock screen lists the B2B products at your ship-from location, with adjustments and movement history.
- Orderable = on hand − held
- Adjust a quantity and record why
- History of receiving, shipping, adjustments and holds
What the customer sees
Show availability, not the count
Customers see in stock, low stock or on backorder. Products sold from stock only cannot be ordered beyond what is orderable.
- Backorder products take the extra as on backorder
- Checked both when adding to the cart and at checkout
- Holds are released on cancellation or an abandoned payment
Shipping notices & fees
Tell them it has shipped, with the tracking number
Record a shipment in order management and stock goes down, and the customer gets an email with the carrier and tracking number.
- Split shipments take off what each one carries
- Shipped once everything has gone, delivered once it has all arrived
- Shipping free, flat or by region, free above an amount
What is different
The same stock data as your shop
The Growth B2B stock screen and Enterprise warehouse management share one set of data. Upgrading needs no stock migration.
No overselling
Stock is held at order, so the days between order and shipment never sell the same stock twice, even when orders arrive at the same moment.
Order status moves on by itself
Orders move to shipped and delivered as shipments are recorded and arrive, in your order management and in the customer's history.
How we designed it
What we built, what we left out, and why.
01
"Not tracked" by default
Turning on B2B EC must not change how things work today. Switch products to stock only or backorder as their counts are right.
02
Held at order
Taking stock off only at shipment oversells in the days between. Wholesale has long gaps there, so stock is held when ordered.
03
One ship-from location
Enough for almost every first customer, and never a question of where stock was held. Several warehouses are Enterprise's warehouse management.
Questions
More of B2B EC
Put your wholesale ordering on screen, starting today.
B2B EC is included in the Growth plan and above. No setup cost, and a 30-day free trial that runs right through to invoicing.
Start free