Customers & visibility

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Invite customers

By email; linked once they accept with their business account

Approve requests to trade

Approve or reject requests from your store page, and choose the group as you approve

Customer groups

Templates for prices, catalogs and payment terms

Dedicated catalogs

Choose the categories and SKUs a customer sees

Visibility

Customers only, or products public (prices for customers only)

Launch checklist

Goes live once business details, a way to get paid, products and visibility are set

Customer details

Contact, address and internal notes

Customer CSV

Import and export

Prices

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Contract prices per customer

A before-tax amount, or a rate, per SKU

Rates

A share of the store price, such as "65% of list"; customers and groups can have a default rate

Group prices

Set per group; a customer's own price wins

Prices by quantity

Tiers such as "10+ cases at ¥4,500" or "12+ at 60%"

Minimum order quantity

Per product; orders below it are refused

By the case

Products that can only be ordered in multiples of the case pack

Price CSV

Bulk import and export, with rate and from-quantity columns

Who sees prices

Wholesale prices are shown to approved customers only

Customer ordering

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Phone-friendly ordering

No app; order in the browser

Search & filters

Keyword, category and brand

Variations

Order by color, size and more

Pre-orders

Take orders for products not yet released

Order by SKU

A list of SKUs and quantities, pasted from Excel, or a CSV file

Favorites

Add to the cart together, with last time's quantities

Order history & reorder

Order the same again

Address book

Register each store's delivery address and pick one

Who can order

The customer's admin and purchaser roles

Orders for customers

Enter phone and fax orders; the customer gets a confirmation email

Payment & invoicing

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Credit card

Paid straight into your Stripe account, with no ReceiptRoller payment fee

Bank transfer

Your bank details are shown, and you record the payment

Monthly invoicing

Closing day, payment month and payment day per customer

Monthly invoices

Orders gathered per closing date, issued automatically or by you

Credit limit

Monthly invoicing stops once unpaid plus this order passes it

Recording payments

Record payments against each invoice

Payment reminders

Email for overdue invoices

Qualified invoices & delivery slips

PDFs with your registration number and tax by rate

Order emails

Confirmation to the customer (with bank details), new order to you

Stock & shipping

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Stock held at order

Reserved when ordered, put back on cancellation

Stock handling

In stock only, backorder allowed, or not tracked, per product

Stock display

Customers see in stock, low stock or on backorder (never the count)

B2B stock screen

On-hand, held and orderable at your ship-from location, adjustments and history

Recording shipments

Recording a shipment in order management takes it off stock

Shipping notices

Emails with tracking numbers

Order status

Shipped once everything has gone, delivered once it has all arrived

Shipping fees

Free, flat or by region, with free shipping above an amount

Operations & integration

Order management

B2B orders land in the same order management (OMS) as your shop; Growth handles B2B orders

Order CSV export

Export orders as CSV for your core or accounting systems

One product master

Products on sale in PIM appear in the catalog as they are

Several stores

Run B2B EC per store

API & webhooks

REST API and order webhooks for your core systems

Warehouse management

On Enterprise, multiple warehouses, receiving and stocktakes on the same stock data

Plans & pricing

Every feature above is included in the Growth plan and above. There is no extra charge for B2B EC, and no ReceiptRoller fee on card payments.