Recording ad coupon use

Retail Media Coupons Receipt ads Checkout

Ads on receipts and in the app sometimes come with an advertiser's coupon. When a customer shows a coupon, check the code on the "Take a coupon" screen and record the use. Discounts that are matched to a sale are refunded to you together with your ad revenue. Open it from "Take a coupon" at the top of the ad space screen.

Record a use

  • Choose the store where the customer is paying, enter the coupon code (10 characters) and press "Check". If you scan the QR code, it fills this field too
  • The discount details appear. Enter the purchase amount (yen). For a percentage discount, also enter the amount discounted (yen)
  • Under "Sale", choose the matching sale from the last 30 minutes of sales. If it is not in the list yet, choose "Not listed yet (match it later)"
  • Press "Record the use"

Match it later

In the "Waiting for a sale" list, press "Match" and choose the matching sale. You can match sales from 30 minutes before to 2 hours after the time the coupon was used. Uses that are still unmatched after 7 days are not refunded.

Which coupons can be used

  • Each code can be used once
  • A coupon can be used at any store in the business account that handed it out. Coupons handed out on another business's receipts cannot be used
  • The expiry date and minimum purchase are shown when you check the code

Related help

Published: 2026-09-27 Updated: 2026-10-02