ORDER MANAGEMENT SYSTEM
Order Management OMS — full visibility, from order to delivery.
Web, POS, phone, marketplace ——
manage orders from every channel in one place.
From shipping and delivery tracking to returns, cover the entire order lifecycle.
30-day free trial | Works with PIM & WMS
Start freeKey order management features
From order intake to delivery, manage everything in one place.
Order management
Manage orders from every channel on a single screen. Track status (pending, confirmed, processing, shipped, delivered) in real time and update it with one click.
Shipping & delivery
Supports Yamato Transport, Sagawa Express and Japan Post. Register tracking numbers, update delivery status and record delivery completion — all in one flow.
Returns & refunds
Fully covers returns — from request intake through approval, receipt and refund. Classify by reason (defective, wrong item, unwanted, damaged in transit) to analyze return trends.
Event history
Every action, from order creation to delivery, is logged automatically. Track exactly who did what and when — useful for resolving issues and improving operations.
The order lifecycle
Manage every step, from order intake to delivery.
What you gain with OMS
Streamlined order management raises both customer satisfaction and productivity.
Faster processing
Dramatically cut lead time from order confirmation to shipping. Update status in one click and maximize efficiency through automation.
Order status at a glance
Know the status of every order in real time. See pending, processing and shipped counts at a glance on the dashboard.
Higher customer satisfaction
Fast shipping and accurate delivery tracking raise customer satisfaction. Smooth returns handling earns customer trust.
Multi-channel support
Unify orders from web, POS, phone and marketplaces. Analyze sales by channel, too.
Works with PIM & WMS
Product info (PIM) and stock info (WMS) sync automatically. Check stock in real time at order time to prevent shortages.
Complete audit trail
Every action is logged automatically as event history. Use it to pinpoint the cause of issues and drive operational improvements.
Make order management simpler.
Try it with a 30-day free trial. Manage orders, shipping and returns in one place.