4 results
2026-10-07
Reservations
Waitlist
Fully booked
Offers
Running a Waitlist
How to let customers join a waitlist for full slots and offer places in order when they free up. Covers the order of offers, how long a place is held, and the overnight quiet hours.
2026-10-07
Reservations
LINE
Notifications
Reminders
Reservation Notifications on LINE
How to send booking confirmations, changes and reminders over LINE, when they are delivered, how they reach bookings without an email address, and why they might not be sent.
2026-10-07
Reservations
No-show
Cancellation fee
Card on file
Charging No-Show Fees
How to charge a cancellation fee to customers who do not show up. Covers the card-on-file setting, when the charge is made, and why a charge may not go through.
2026-10-07
Reservations
Intake pace
Concurrent bookings
Limits
Restaurants
Intake Pace and Maximum Concurrent Bookings
How to set the intake pace, which stops too many bookings arriving in a short time, and the maximum concurrent bookings per slot. Covers how the two limits differ and why the intake pace setting only appears for some business types.