24 results (Page 2 of 2)
2026-10-07 Reservations Email templates Notifications Placeholders
Editing Email Templates

How to edit the wording of confirmation, cancellation and reminder messages, including placeholders, the preview, and the fact that LINE messages use the same text.

2026-10-07 Reservations Bulk actions Temporary closure Delays
Closing Slots in Bulk and Pushing Back Start Times

How to stop taking bookings for a whole range of dates at once, and how to push back the start times for the rest of a day. Covers previewing the impact first, bookings that would run past closing, and notifying customers.

2026-10-07 Reservations Accommodation Rentals Stock Nights
Setting Up Room and Rental Stock

How to register room types and rental items so you can take bookings that span several days. Covers the difference between stays and hires, quantity, and turnaround days.

2026-10-07 Reservations Refunds Cancellation deadline Payments
Refunds on Cancellation

How payments taken in advance are refunded when a booking is cancelled. Covers the difference between customer and store cancellations and what to do after the cancellation deadline.