3 results
2026-10-07
Reservations
Refunds
Cancellation deadline
Payments
Refunds on Cancellation
How payments taken in advance are refunded when a booking is cancelled. Covers the difference between customer and store cancellations and what to do after the cancellation deadline.
2026-10-07
Reservations
Payments
Deposit
Prepayment
Stripe
Setting Up Deposits and Prepayment
How to take a deposit or full prepayment at the time of booking. Covers the four payment options, the Stripe connection you need first, what customers see, and what to check before you go live.
2026-10-07
Reservations
No-show
Cancellation fee
Card on file
Charging No-Show Fees
How to charge a cancellation fee to customers who do not show up. Covers the card-on-file setting, when the charge is made, and why a charge may not go through.