Client approval and submitting for review

agency clients review approval

Campaigns an agency creates in a client's account go to the client for approval before they are submitted to ReceiptRoller's review. Once the client approves, the campaign is submitted for review.

What the agency does

  • Prepare the campaign, ad units and ads, and complete the items under Ready for review
  • Press Send to client for approval. The status changes to Awaiting client, and the client receives the request by email
  • While it is awaiting the client, you can't change the campaign

What the client does

  • Check the content on the campaign screen
  • Press Approve and submit for review to submit it to ReceiptRoller's review
  • If something needs fixing, press Send back to the agency. You can add a reason (optional). The campaign goes back to draft

Only members of the client's account can approve or send back. Agency staff can't.

Record of steps

Requests, approvals and send-backs are recorded under Agency and client steps on the campaign screen.

After review

Once the campaign passes review, agency staff can also pause, resume and end delivery.

Related help

Published: 2026-09-27 Updated: 2026-09-27