22 results (Page 2 of 2)
2026-10-07 Reservations Refunds Cancellation deadline Payments
Refunds on Cancellation

How payments taken in advance are refunded when a booking is cancelled. Covers the difference between customer and store cancellations and what to do after the cancellation deadline.

2026-10-07 Reservations No-show Cancellation fee Card on file
Charging No-Show Fees

How to charge a cancellation fee to customers who do not show up. Covers the card-on-file setting, when the charge is made, and why a charge may not go through.