22 results
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2026-10-07
Reservations
Refunds
Cancellation deadline
Payments
Refunds on Cancellation
How payments taken in advance are refunded when a booking is cancelled. Covers the difference between customer and store cancellations and what to do after the cancellation deadline.
2026-10-07
Reservations
No-show
Cancellation fee
Card on file
Charging No-Show Fees
How to charge a cancellation fee to customers who do not show up. Covers the card-on-file setting, when the charge is made, and why a charge may not go through.