Receipt Handling for Refunds and Cancellations

Explains how e-receipts are handled when a customer requests a refund after checkout, or a mis-entered sale is voided. Covers what customers see and how staff should operate.

Issuing and Disabling Transaction QR Codes

Explains how to use the "transaction QR," which staff can issue individually for a specific past transaction, and how to disable it if issued in error.