ReceiptRoller has a built-in communication feature that lets staff handle work communication without introducing a separate app. It keeps work messages from scattering across LINE groups or personal social media, while still letting business account owners review history whenever needed.

Three types of communication

• Announcements: One-way work communication sent from owners or store managers to staff. Choose recipients by all staff, by store, or by individually selected staff. Read counts can also be checked
• 1-on-1 messages: Direct messages between staff members. If a thread already exists between the same two people, that thread is reused
• Group threads: Titled threads where three or more staff members can talk. Participants can be added or removed later

Quick sign-up

Staff can sign in with just their email address and password. No dedicated app install is required — it works from a store's staff device or an individual's own smartphone browser. Staff imported via POS integration can log in as-is as long as their email address is registered.

Owner / store manager moderation

Business account owners and store managers can review every announcement, thread, and message. This also covers deleting inappropriate messages, closing threads, and exporting CSV files for compliance purposes. See "Moderating Staff Communications" for details.

Notifications

• New messages and announcements are sent to the recipient staff member's email address
• If you'd like notifications through a connected LINE account or app, see your store's push notification settings

Getting started

Open "Communications" from the side menu to create an announcement or start a new thread. A smooth way to begin is by "sending a shift-change notice as an announcement" or "creating a store-level group thread."

Related articles

• Sending announcements and confirming read status
• Creating 1-on-1 and group threads
• Moderating staff communications