Reading the Check-in Analytics Screen
The "Details" screen for each campaign lets you see visit trends and unique user counts at a glance. Data is reflected in real time, and you can also download it as a CSV.
Accessing the details screen
From the campaign list, click the "Details" button on the target campaign card. You can also open it from the edit screen via the "Details / Analytics" button.
Summary tiles (4 total)
- Today: Cumulative check-in count since midnight today, on the store's clock
- Last 7 days: Cumulative total over the past 7 days, including today
- Last 30 days: Cumulative total over the past 30 days, including today
- Cumulative unique users: Number of distinct users who have used the campaign since it started (the same user is counted once). The cumulative count is also shown below
Each day starts at midnight in the store's time zone. You can set the time zone on your business account's edit screen; if it isn't set, Japan time is used.
30-day chart
Shows daily check-in counts over the last 30 days as bars, using the same day boundaries as the summary tiles. Hovering over a bar pops up the date and count. Days with no activity are shown as a thin gray continuous band, making it easy to spot day-of-week trends or changes after a promotion.
Recent check-ins list
The most recent 50 entries are listed newest first. The columns mean the following.
- Date/time: Displayed in the store's time zone
- Method: Shows whether the check-in was recorded via a QR or NFC badge
- User: An internal ID including anonymous users (not personal information)
- Device: The User-Agent at the time of submission. Useful for understanding device and model trends
CSV export
Use the "Download CSV" button in the top right to download the full check-in history. It's Excel-compatible (with UTF-8 BOM), so you can just double-click to open it. The output columns are as follows.
- CheckInId / CampaignId / CampaignName
- StoreId / UserId
- CheckedInAtUtc (UTC date/time)
- Method (QR / NFC)
- DeviceId / UserAgent
If you want to filter by date range, access it with dates appended to the URL, like ?from=2026-04-01&to=2026-04-24. The dates are read as dates in the store's time zone, and both the from and to days are included.
The CheckedInAtUtc column stays in UTC. To convert it to your store's local time, add your time zone's offset (for example, +9 hours for Japan).
Tips for using this data
- Comparing the "Today" tile right after launching a campaign versus a week later shows the effect of your notifications
- Dividing "cumulative unique users" by the cumulative count tells you the average number of visits per person
- If you have both QR and NFC set up, you can check the usage ratio in the "Method" column of the check-in list
Related articles
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Printing a QR Code and Displaying It at Your StoreHow to print your check-in campaign's QR code and display it in a spot that's easy for customers to scan.
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Registering Store InformationA detailed explanation of how to register store information with ReceiptRoller.
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Editing Store InformationHow to edit your registered store information, such as the store name, address, phone number, business hours and invoice registration number, from the store dashboard, and what to check before saving.
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Creating a Store AccountHow to start using ReceiptRoller in your store: create an account, open a store account, choose your business type, and pick the first feature to set up.
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Writing a Check-in URL to an NFC TagHow to write a check-in URL to a commercially available NFC tag so customers can check in just by tapping their phone.