Checking Your Activity Log
How to check what happened on your account in the activity log, and what to do if you are worried about access you don't recognize.
How to Log In
How to log in to ReceiptRoller with an email and password or a Google or Microsoft account, staying signed in, using several devices, and logging out.
Change Your Password
Explains how a logged-in user changes their password, what happens afterward (how existing sessions are handled), and when a periodic change is worthwhile.
If You Forgot Your Password
Explains the reset steps when you've forgotten your password, how long the reset email is valid, what to do if it doesn't arrive, and things to note when you also use social login.
Setting Up Multi-Factor Authentication (MFA)
Explains how to enable multi-factor authentication (MFA) in ReceiptRoller, the supported apps, storing your recovery codes, and what to do if you lose your MFA device.
Adding and Removing Sign-in Methods
How to add or remove the ways you sign in to ReceiptRoller — email and password, LINE, Google, Microsoft — and what happens if one is already used by another account.
Protecting Against Unauthorized Login
Explains concrete measures to protect your ReceiptRoller account from unauthorized login, how to spot phishing scams, and what to do if you're compromised.
Merging Accounts
How to bring two ReceiptRoller accounts — for example one from the LINE mini app and one from the web — together into one, and what happens afterwards.