Best practices for production operation
Explains best practices for running a ReceiptRoller integration app in production — environment separation, monitoring, deployment, incident response, and keeping documentation in order.
Setting the redirect URL
Explains the role of the redirect URI (callback URL) you set in the ReceiptRoller developer portal, the registration rules, using development vs. production environments, and common errors and how to handle them.
app_not_approved is returned for User-scope calls
What to check when using a User-scope results in an app_not_approved error. Explains development with a sandbox slot, applying for review, and the flow from sandbox to production.
Access control and audit logs
Explains how to design access control for operating a ReceiptRoller integration app, the principle of least privilege, how to take audit logs, and how to run periodic reviews.
What is application registration
Explains the concept of ReceiptRoller application registration. Registering an app as an OAuth client issues a client ID, secret, and redirect URI, letting you start API and Webhook integrations.
SLA, uptime, and the checking procedure during an incident
Explains ReceiptRoller's API uptime targets, how to check the status page, the isolation procedure when an incident occurs, and the flow for escalating to support.
How to think about data protection (anonymization and encryption)
Explains how to think about data protection in a ReceiptRoller integration app — encryption (at rest and in transit), anonymization and pseudonymization techniques, and a deletion policy.
403/401 is returned (permissions and scopes)
How to isolate the cause when an API call returns 401 or 403. Explains the typical cases: invalid token, insufficient scope, no store access permission, and User-scope review not passed.
Creating a new app
Explains the concrete steps to register a new app (OAuth client) in the ReceiptRoller developer portal. Covers the input fields, validation, the post-creation credentials display, and common errors.
The flow to getting started
Explains the flow to start using the ReceiptRoller developer portal. If you register as a store user and are on the Starter plan or higher, no separate developer application is needed; you can register an app and begin API implementation right away.
Webhook overview
Explains the main event types delivered by ReceiptRoller Webhooks, why to use Webhooks instead of polling, the delivery format (HTTPS POST + JSON), and how to think about delivery guarantees.
Applying for review of User-scopes
For apps that handle general consumers' data (user.* scopes) on ReceiptRoller, this explains the review application flow, the documents to submit, the review criteria, the review period, and common reasons for rejection.
Developer Help Index
The index of ReceiptRoller developer help. Covers the developer application, app registration, OAuth authentication and scopes, implementation guides (wallet apps, store-facing Webhooks, the Survey API), guides by data domain, operations and security, the community, and troubleshooting.
Managing the client ID and client secret
Explains how to obtain the client ID and client secret issued when you register a ReceiptRoller app, storage rules, what to do on a leak, and operating across multiple environments.
Monitoring and handling failures
Explains how to read the ReceiptRoller Webhook delivery history, the metrics to monitor and how to design alerts, redelivering dead letters, and common failure patterns and recovery procedures.
Contacting support (technical integration)
Explains the types of support available to ReceiptRoller developers, a checklist to run before contacting support, and a template of the information to attach so issues get resolved efficiently.
Rotating and safely storing secrets
Explains the rotation plan for safely operating ReceiptRoller client secrets and Webhook secrets, how to use the old/new parallel period, and best practices for storage.
Ledger and billing-related data (scope of coverage)
Explains the scope of the ledger and billing-related data ReceiptRoller handles, tax reports, qualified-invoice support, and guidance for integrating with accounting software.
Using the Reservations API
A guide to ReceiptRoller's Reservations API (/api/v1/reservations). Covers reservation CRUD and status updates, retrieving, creating, and bulk-generating reservation slots, retrieving the tables (tables, private rooms, counters) registered in the store layout, and reservation statistics.
Using the Orders / OMS API
A guide to CRUD operations on the orders under a business account using ReceiptRoller's Orders / OMS API (/api/v1/orders). Covers creating, updating, transitioning status (confirm, process, cancel), and deleting orders, plus the flow for Android / iOS apps and server integrations.