4 results
2026-04-27
Troubleshooting
Token
Authentication
OAuth
Cannot obtain a token (authentication error)
How to isolate the cause when you cannot obtain an access token. Explains the representative errors — invalid_client, invalid_grant, redirect_uri_mismatch — and what to do about them.
2026-04-27
Troubleshooting
Plan
Developer portal
The developer portal is not shown while on the Free plan
What to check when the ReceiptRoller developer portal is not shown. Explains what to do when your plan is Free, switching business accounts, and the timing of when the display updates.
2026-04-27
Troubleshooting
User scopes
Review
app_not_approved is returned for User-scope calls
What to check when using a User-scope results in an app_not_approved error. Explains development with a sandbox slot, applying for review, and the flow from sandbox to production.
2026-04-27
Troubleshooting
403
401
Permissions
Scopes
403/401 is returned (permissions and scopes)
How to isolate the cause when an API call returns 401 or 403. Explains the typical cases: invalid token, insufficient scope, no store access permission, and User-scope review not passed.