2 results
2026-04-27
Troubleshooting
403
401
Permissions
Scopes
403/401 is returned (permissions and scopes)
How to isolate the cause when an API call returns 401 or 403. Explains the typical cases: invalid token, insufficient scope, no store access permission, and User-scope review not passed.
2026-04-27
Troubleshooting
Webhook
Delivery
Webhook is not being delivered
How to isolate the cause when a Webhook does not reach your receiving endpoint. Walks through checking, in order, the endpoint settings, subscribed events, reachability, signature-verification failures, and firewalls.