Deleting Your Account (Closing)

When you delete your ReceiptRoller user account, all related personal data is permanently deleted. This article explains what to check before deleting, the steps to follow, and what data gets removed.

Data that gets deleted

• All the digital receipts you've received
• Your favorite stores
• Budgeting and income records
• Device registrations for push notifications
• OAuth and social login authorization tokens
• Login information (email, password, and any external login links)

If you own a business account

If you're registered as the owner of a store or organization business account, you need to close that business account first. The user account deletion page shows a list of the business accounts you own, so use the links to close each one.

For details, see Closing a business account.

How to delete

1. Open "Profile" from the profile menu at the top right of the screen
2. Find the Danger zone section at the bottom of the page
3. Click "Delete account"
4. Review the details of the data that will be deleted
5. If you've set a password, enter it to verify your identity (no password is needed if you only use external login)
6. Check the box for "I understand the above and agree to permanently delete my account"
7. Click "Permanently delete account"
8. Once deletion is complete, you'll be logged out and returned to the top page

What happens after deletion

• You can register again with the same email address, but your past receipts and data won't carry over.
• The "customer information" that was attached to receipts stores issued to you in the past is anonymized as a "deleted user" in the store's CRM.
• Posting permissions to any linked social media accounts are revoked (the social media accounts themselves are unaffected).
• The mobile app is logged out automatically.

If you want to export your data without deleting

If you want to download your data before closing your account, use the "Download personal data" feature on the profile screen. You can get your receipt history, favorites, budgeting data, and more in JSON format.

Related help

• Closing a business account (for store operators)