5 results
2026-04-27 receipt issuance PDF
Issuing a Receipt

Explains how to issue a receipt for your ReceiptRoller subscription fees, customizing the recipient and description, and how reissuing and corrections work.

2026-04-27 trouble billing display
Billing Information Isn't Showing

Explains what to check when the "Billing" menu doesn't appear, your billing history is empty, or you can't download an invoice.

2026-04-27 invoice download qualified invoice PDF
Downloading Invoices (Qualified Invoice Compatible)

Explains how to download ReceiptRoller invoice PDFs (compatible with Japan's qualified invoice system), what they contain, and how to handle cases where an invoice can't be reissued.

2026-04-27 billing history invoice past billing
Checking Your Billing History

Explains how to read your ReceiptRoller billing history, filtering, checking past invoices, and the retention period.

2026-04-27 payment history payment records
Checking Your Payment History

Explains how to read your credit card and bank transfer payment history, and what to check when a payment isn't reflected.