Checking Your Billing History

billing history invoice past billing

Who this article is for
For members with the SuperUser or FinanceManager role who want to review past billing history.

Opening your billing history

"Business account" → "Billing" → "Billing history"

Information shown

Invoice number
Issue date
Billing period
Amount (tax included)
Payment status (unpaid / paid / overdue / refunded)
Payment method
"PDF" download button

Filtering

Period (specify year and month)
Status
Amount range
Search by invoice number

Payment statuses

Status	Meaning
Unpaid	Invoice issued, within the payment deadline
Paid	Payment confirmed
Processing	Card payment processing (completes within a few minutes)
Overdue	Past the payment deadline
Refunded	A refund due to plan cancellation or an SLA miss

Retention period

Billing history is retained for the past 7 years. This supports statutory record-keeping obligations. If you need data older than that, contact support.

CSV export

The "Export" button lets you download billing history matching your filter as a CSV. You can use it to import into accounting software.

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Published: 2026-04-27 Updated: 2026-07-05

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