4 results
2026-04-27
trouble
MFA
verification code
TOTP
MFA Code Not Arriving
Explains what to check when your multi-factor authentication code doesn't arrive or isn't accepted, authenticator app time sync, and how to use recovery codes.
2026-04-27
trouble
login
authentication error
Can't Log In
Helps you narrow down why you can't log in, covering typical cases such as a password mismatch, a suspended account, MFA problems, and browser issues.
2026-04-27
troubleshooting
email
registration
Registration email not arriving
Explains the steps to check and common causes when a confirmation email, password reset email, invitation email, or other message from ReceiptRoller does not arrive.
2026-05-15
Quick Access
Roles
Plan
Not shown
Some items are missing from Quick Access
Explains why store, product, SNS, and other items may not appear in the business account dashboard's Quick Access, which items each role sees, how this relates to your plan, and how to make them appear.