Deleting Your Account (Closing)
Explains how to delete your ReceiptRoller user account and what data gets deleted. If you own a business account, you need to close the business account side first.
Using ReceiptRoller on LINE
Explains how to use ReceiptRoller as a LINE Mini App. No app install needed—launch it from the LINE official account.
Using the App (iOS / Android)
Explains how to install and launch the ReceiptRoller app on iOS and Android. You get the same features as the LINE Mini App.
User Help Index (E-Receipts, Budgeting, Coupons)
The user help index for ReceiptRoller. It gathers everything from receiving e-receipts, scanning paper receipts, and spending management via bank/credit card statement screenshots, to AI suggestions, coupons, and adding favorite stores with their notifications.
Contacting Support
Learn how to contact ReceiptRoller support and what information to include.
How We Handle Your Personal Data and Purchase History
Explains how ReceiptRoller handles your personal data and purchase history.
An E-Receipt Isn't Arriving
Explains the common causes and fixes for when an e-receipt doesn't arrive or doesn't show up after checkout.
My Receipt Isn't Showing Up
Explains the causes and fixes for when an e-receipt or a scanned receipt doesn't show up.
How E-Receipts Work
Explains how an e-receipt reaches you from the store and gets saved to your history. Covers how it differs from paper and what information links it to you.
Types of Data You Can Import via CSV
Learn about the CSV formats and supported files for the bank and credit card statements you can import into ReceiptRoller.
How to Use Points
Explains how to use the points you've earned and what you can exchange them for.
Importing Bank and Credit Card Statement Screenshots
Learn how to import screenshots of your bank or credit card statements into ReceiptRoller. AI reads the date, merchant, and amount automatically, recording spending and income (deposits) separately. Importing the same statement twice won't create duplicates.