Changing Your Payment Information

payment information change billing details
Who this article is for
For members with the SuperUser or FinanceManager role who want to change payment information such as the billing address or invoice recipient.

What you can change

  • Billing address and postal code
  • Bill-to name (business account name / representative name)
  • Invoice recipient email address (multiple allowed)
  • Contact person's name and department
  • Invoice summary line (optional)
  • Qualified invoice issuer registration number

How to change it

  1. "Business account" → "Payment information"
  2. Change the fields you want to edit
  3. "Save"

When changes take effect

Field When it takes effect
Billing address / bill-to nameFrom invoices issued after the change
Recipient emailImmediately (the new address from the next delivery)
Registration numberListed on invoices issued after the change
Contact person nameImmediately

About changing past invoices

Note: Invoices that have already been issued can't be reissued. Make your changes before the invoice is issued at the start of the month.

Invoice preview

You can check in advance how your changes will appear on the next invoice using the "Preview" button.

Registering multiple recipient email addresses

If you want the invoice sent to both your finance handler and your representative, for example, you can register up to 5 addresses.

  1. "+ Add" in the "Recipient email" field
  2. Enter the new address
  3. "Save"

Related guides

Published: 2026-04-27 Updated: 2026-07-05