Contacting support (technical integration)
Explains the types of support available to ReceiptRoller developers, a checklist to run before contacting support, and a template of the information to attach so issues get resolved efficiently.
SLA, uptime, and the checking procedure during an incident
Explains ReceiptRoller's API uptime targets, how to check the status page, the isolation procedure when an incident occurs, and the flow for escalating to support.
Ledger and billing-related data (scope of coverage)
Explains the scope of the ledger and billing-related data ReceiptRoller handles, tax reports, qualified-invoice support, and guidance for integrating with accounting software.
Developer Help Index
The index of ReceiptRoller developer help. Covers the developer application, app registration, OAuth authentication and scopes, implementation guides (wallet apps, store-facing Webhooks, the Survey API), guides by data domain, operations and security, the community, and troubleshooting.
Guide for native mobile apps: multi-business-account access and the OAuth flow
An implementation guide for Android / iOS native apps. Turning off "bind the token to one business account at authorization time" during app registration issues a user-scoped OAuth token. With the /api/v1/me/organizations + ?organizationId= pattern, you can access multiple business accounts across the board.
Monitoring and handling failures
Explains how to read the ReceiptRoller Webhook delivery history, the metrics to monitor and how to design alerts, redelivering dead letters, and common failure patterns and recovery procedures.
The developer portal is not shown while on the Free plan
What to check when the ReceiptRoller developer portal is not shown. Explains what to do when your plan is Free, switching business accounts, and the timing of when the display updates.
app_not_approved is returned for User-scope calls
What to check when using a User-scope results in an app_not_approved error. Explains development with a sandbox slot, applying for review, and the flow from sandbox to production.
Endpoints and versioning
Explains the base URL of the ReceiptRoller API, the versioning policy, the deprecation-notice flow, and how to check the current version.
Access control and audit logs
Explains how to design access control for operating a ReceiptRoller integration app, the principle of least privilege, how to take audit logs, and how to run periodic reviews.
Rate limiting and throttling
Explains the unit of rate limiting for the ReceiptRoller API, the per-plan limits, how to read the response headers, and implementation patterns to avoid hitting 429.
Best practices for production operation
Explains best practices for running a ReceiptRoller integration app in production — environment separation, monitoring, deployment, incident response, and keeping documentation in order.
The basics of requests and responses (JSON)
Explains the request format, required headers, response structure, pagination, filtering, and date/time format rules of the ReceiptRoller API.
Applying for review of User-scopes
For apps that handle general consumers' data (user.* scopes) on ReceiptRoller, this explains the review application flow, the documents to submit, the review criteria, the review period, and common reasons for rejection.
OAuth Scopes Reference and Availability
A reference of all scopes available in the ReceiptRoller OAuth API and which kinds of apps each scope can be granted to. Also covers the review requirement for User scopes, why Store and User scopes can't be mixed, and how to use the API from a LIFF app.
Error codes and retry guidance
Explains the list of HTTP status codes and error codes the ReceiptRoller API returns, which cases to retry, and guidance on retry intervals.
Wallet App: Guide to Fetching a User's Receipts via OAuth
Explains how to fetch a user's Receipt Roller purchase receipts, with their consent, from a wallet-style app such as iOS, Android, or a LINE Mini App. Covers OAuth 2.0 authentication, the receipts API, and Webhook integration.
Listing business accounts, stores, and POS terminals
A guide to retrieving, via REST API, the business accounts a user belongs to, the stores under them, and each store's POS terminals, from a ReceiptRoller mobile app or server integration.
How to read the API reference and docs
Explains the structure of ReceiptRoller's developer documentation and when to use each part. Covers the four entry points — the developer help, the API top page, the Swagger-based API reference, and the developer community — and how to obtain the OpenAPI spec (openapi/v1.json) for use with AI assistants and code generators.
Declaring your purpose of use and connections (POS / e-commerce / analytics, etc.)
Explains the meaning of the "purpose of use" and "connection category" (POS / e-commerce / analytics / CRM / OMS / WMS / SNS / other) declared when registering an app in the ReceiptRoller developer portal, how to choose them, cautions when changing them, and the relationship to User-scope review.